OK so this is really an add for Google but the stats before they start selling are what makes it interesting.  

Going to make this required reading for the company next week! Eye Candy IS A Critical Business Requirement View more documents from Stephen Anderson.

After reading a great post on customer service, it does make me wonder what is the best possible way to scale customer service and I don’t think it can be just as simple as writing something on the wall. Things like good customer service are built on many layers, things like managers, good processes and [...]

Just thought I would share this great movie poster for the upcoming “The Girlfriend Experience”

Well if you have a stupid amount of cash anything is possible, but this just probably what I would do if I was a millionaire just for kicks.

Google have just announced that you can build your own custom news widget for your site. You are able to select the size, the topics, and the number of articles you want to show – they then generate the code and you copy and paste it onto your site for updated news feeds direct from [...]

OK I have just watched this and its brilliant, but what it spanks of is the fact that British commercials are just so orignal! Dont know why but here in China most commercials are like something from a late night  bad cable channel and somehow if you tried this in America I get the feeling [...]

Great post from Search Engine Land today about twitter accounts – if you want to follow the major search engine twitter accounts this is just for you