Category Archives: Marketing

Secret to good customer service?

After reading a great post on customer service, it does make me wonder what is the best possible way to scale customer service and I don’t think it can be just as simple as writing something on the wall. Things like good customer service are built on many layers, things like managers, good processes and [...]

Required Reading

Ecommerce Checkout Inspiration From Top Converting Sites One in three web users afraid of shopping online Taking shopping cart abandonment too far? The 25 factors behind brilliant brand / domain names Barcode Scanning Now Available for Google Product Search on Android Shopping 2.0: Current E-commerce Trends (Redux) Goal Abandonment Rate in Google Analytics Explained What [...]

Add a Google News Widget

Google have just announced that you can build your own custom news widget for your site. You are able to select the size, the topics, and the number of articles you want to show – they then generate the code and you copy and paste it onto your site for updated news feeds direct from [...]